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The art and science of the possible

~ A celebration of non-zero sum thinking

The art and science of the possible

Tag Archives: Design Thinking

Forget IDEO’s T-shaped thinkers – enter “Meta”

31 Saturday Jan 2015

Posted by lnedelescu in business, consulting, design thinking, human capital, innovation, knowledge, learning, Organizational Development

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Design Thinking, IDEO, Meta, Tim Brown

fuller_artzy

If you follow the latest in business thinking, you would have come across the popular – or should I say “populist” – Design Thinking (DT) movement. You might have even heard of IDEO. They are the company that turned the rather loose notion of business as “art” into a profitable consulting model. You’ve probably heard of so called “T-shaped thinkers”. According to Tim Brown and others at IDEO, T-shaped thinkers are the new Da Vincis. They master both the ability to think broadly and deeply. They are generalists and specialists at the same time.

The beauty of simple models, like IDEO’s T-shaped thinkers is they are simple to convey and remember. Their marketing power is undeniable, and they serve the consulting model superbly. But the drawback is they are often too simplistic to be accurate. In fact, I say the T-shaped thinker model is quite poor in capturing the generalist-specialist dichotomy.

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Introducing the World to Generative Management

09 Sunday Mar 2014

Posted by lnedelescu in business, design thinking, management, strategy

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Analytics, Big Data, business, Clay Christensen, Design Thinking, disruptive innovation, Generative Management, George Gilder, integrative thinking, Kevin Kelly, Nassim Taleb, operations, Peter Drucker, Roger Martin, Russell Ackoff, strategy, thought leaders

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Like yin and yang, human enterprise has two facets: closed-loop activities and open-ended endeavors. In management we call these two operations and strategy.

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Tools are only as effective as the mindsets that employ them

13 Monday Jan 2014

Posted by lnedelescu in complexity, design thinking, Organizational Development, technology

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CES 2014, Common Sense, complexity, Design Thinking, Karl Popper, Network Theory, Organizational Development, Roger Martin, Technologization, Tools

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With the annual Consumer Electronics Show in Las Vegas attracting worldwide media coverage last week, let me be the one to posit that technological innovation is only as effective as our mental models are able to keep up.

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The irony of supply and demand in emerging economies as seen through the eyes of design thinking

22 Wednesday May 2013

Posted by lnedelescu in business, design thinking, Emerging Markets, human capital, society

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Abductive Reasoning, Absurdity, Advanced Economies, Centralized Economies, Centralized Planning, Design Thinking, Emerging Markets, Globalization, Ilf and Petrov, Information Technology, Innovation, Multinationals, Roger Martin, Supply-Demand, Validity Thinking

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Many of the countries now part of the emerging economies club can trace their recent history to totalitarian regimes and centralized economies. What centralized political and economic paradigms have proven to have in common is a proliferation of material shortages coupled with propaganda driven, unrealistic plans. And so, under such regimes, populations found creative ways to adapt by learning to by-pass absurd rules and plans and to find ways of obtaining much needed resources outside of official distribution channels.

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Complexity forces the distinction between strategy and planning

02 Thursday May 2013

Posted by lnedelescu in complexity, design thinking, management, strategy, taxonomy

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Ackoff, business, complexity, Cynefin, Design Thinking, Idealized Design, Martin, Planning, Playing to Win, Roger Martin, Snowden, strategy

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Following the publishing of his latest book, “Playing to Win”, Roger Martin has made a paramount distinction between strategy and planning. Having the greatest respect for Roger Martin’s thinking, I usually take his insights as foundational. Since foundational insights are few and far between, there’s a likelihood that other thinkers have come across similar distinctions. I didn’t have to search for long to find echoing insights in the work of Russell Ackoff, systems thinker emeritus, and Dave Snowden, complexity guru.

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The gold standard in business communication and the link between design format and thinking

18 Thursday Apr 2013

Posted by lnedelescu in business, consulting, design thinking

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Behavior, Business Education, Communications, Da Vinci, Design, Design Thinking, Effective Decision Making, Form, Function, Impact, John Gero, Minimalism, Presentations, Public Speaking, Reliability, Roger Martin, Simplicity, Structure, TED, Validity

simplicity

I ran across this talk by Roger Martin which is, in my opinion, the quintessential example for a superlative presentation. One of my key criteria for “superlative” is that the audience is inspired and more importantly, there is a good chance the message will be remembered, i.e. that the speaker will generate an impact.

Here are the elements that make this great in my view: a single visual, a comfortable speaking pace with pauses, a few terms which are well defined as they are introduced, and lots of examples.

Unfortunately this type of presentation is the opposite of what we’re used to in the business world. The presentation norm from the likes of top consulting firms, business schools and even TED events is mind numbing data and graphics and a speaking pace rivaling that of auctions as undeniable proof of intelligence.

In his talk, Roger Martin contrasts analytical and design thinking. With a wonderful resonance between form and function, Roger Martin not only talks the design talk but walks the design walk. The format of the presentation presents a minimalist design that reinforces in form the semantics of the message.  By contrast, the 50+ slide presentations with dizzying graphics that none of us seem to be able to escape could also be said to follow in form the predominantly analytical thinking of the business community with an obsession for numbers and statistical proof.

In closing, I believe our leaders should have simplicity of form for communications as a goal. This would help avert information overload and facilitate richer dialogue and more effective decisions. Design format is not just a nice to have, it can have very concrete repercussions. As Leonardo Da Vinci has said, “simplicity is the ultimate sophistication” and we shouldn’t be afraid that a minimalist form takes away from the credibility of the message. The caveat is that simplicity can only be attained with a fundamental insight, and, in lack of a fundamental insight, many of our experts are forced to go for the volumes of data approach.

Do take 10 minutes to watch this video if you have a quiet moment, the message is as powerful as the format.

Additional pointers to the relationship between form and function:

Dr. John Gero presents a wonderful model for the relationship between function, structure and behavior in design processes.  

Dr. Elliott Jaques, inventor of the “midlife crisis” concept and the Requisite Organization Theory, developed a speech analysis method to probe mental potential.

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